Masks, Mask/Sunglass Chains, Sanitizer, Mask Bags:

Due to the nature of these products, we cannot accept returns or exchanges. 

*Should your crystal mask arrive damaged, please contact jillandally@jillzarin.com within 24 hours of receiving the product

Secrets of a Jewish Mother is a signed limited edition copy and therefore we will not be accepting returns.

 

Jewelry & Accessories:

Returns must be made within 30 days. Goods must be unopened and unused. We will send you a prepaid label. A $5 shipping fee will be deducted from your refund. Customers may also mail item back via method of their choice.

 

Apparel:

Returns must be made within 30 days. Apparel must be unworn with tags attached. We will send a label and deduct $10 from your refund for shipping. Customer can also send item back via shipping method of their choice. Exchanges for a different size can be made within 30 days of purchase, free of charge

 

Candles:

Returns must be made within 7 days of delivery. All candles must be in original condition with packaging and unlit. If an exchange is being made due to the wrong product being shipped, you must notify us within 3 days of delivery. We will send a label. A $5 shipping fee will be deducted from your refund. Once we receive the candle, a new order will be shipped out within 7-14 business days.

 

Nosh NYC x Jill & Ally

Due to the nature of this product, we cannot accept returns or exchanges.